Our Policies
Shipping
When you have placed an order, please allow 2-5 working days for it to be prepped & packaged before sending.
We do aim to do this the next day after your order has been processed or same day but this is not promised its down to how many orders are happening that day.
Payment Methods
Credit / Debit Card
Paypal
Clear Pay
Klarna
Returns & Exchanges
Refunds or Exchange
We offer a zero policy on returns & refunds due to the nature of this business.
We are not responsible for any damage or theft after your parcel has left the post office. If you have any concerns regarding damage to a product, please contact us and we will do our best to find a solution.
Privacy Policy
What we do with your information
We use the information we collect in various ways including to:
Communicate with you for customer service, to provide you with updates and other information relating to the website, and for marketing and promotional purposes.
We only have access to your name, address, order number & occasionally a telephone number. We do not have access to your card/payment details.
Consent
When you provide us with personal information to complete a transaction, verify your credit card, place an order, arrange for a delivery or return a purchase, we imply that you consent to our collecting it and using it for that specific reason only.
If we ask for your personal information for a secondary reason, like marketing, we will either ask you directly for your expressed consent, or provide you with an opportunity to say no.
How do I withdraw my consent?
If after you opt-in, you change your mind, you may withdraw your consent for us to contact you, for the continued collection, use or disclosure of your information, at anytime, by contacting us on cb_makeup@outlook.com.
Disclosure
We may disclose your personal information if we are required by law to do so or if you violate our Terms of Service.
Third Party:
In general, the third-party providers used by us will only collect, use and disclose your information to the extent necessary to allow them to perform the services they provide to us.
However, certain third-party service providers, such as payment gateways and other payment transaction processors, have their own privacy policies in respect to the information we are required to provide to them for your purchase-related transactions.
For these providers, we recommend that you read their privacy policies so you can understand the manner in which your personal information will be handled by these providers.
In particular, remember that certain providers may be located in or have facilities that are located a different jurisdiction than either you or us. So if you elect to proceed with a transaction that involves the services of a third-party service provider, then your information may become subject to the laws of the jurisdiction(s) in which that service provider or its facilities are located.When you click on links on our store, they may direct you away from our site. We are not responsible for the privacy practices of other sites and encourage you to read their privacy statements.
Age consent:
By using this site, you represent that you are at least the age of majority in your state or province of residence, or that you are the age of majority in your state or province of residence and you have given us your consent to allow any of your minor dependents to use this site.
Changes to this privacy policy:
We reserve the right to modify this privacy policy at any time, so please review it frequently. Changes and clarifications will take effect immediately upon their posting on the website. If we make material changes to this policy, we will notify you here that it has been updated, so that you are aware of what information we collect, how we use it, and under what circumstances, if any, we use and/or disclose it.
If our store is acquired or merged with another company, your information may be transferred to the new owners so that we may continue to sell products to you.
Questions & contact information
If you would like to: access, correct, amend or delete any personal information we have about you, register a complaint, or simply want more information contact officialdefine@outlook.com